Last Updated on October 10, 2023 by Alex PT
Champs Sports offers a 45-day return policy for all items purchased online or in stores. Items must be returned in new condition with the original tags attached. Returns can be made to any Champs Sports store or by mail using the provided return label.
What Is Champs Sports Return Policy?
1. 45-Day Return Window
Champs Sports offers a generous window of 45 days for returns or exchanges. This means that customers have 45 days from the original purchase date to return or exchange any unsatisfactory items.
2. Condition of the Item
To be eligible for a return or exchange, the item must be in new condition. It should be unopened, unused, and in the original packaging. Items with signs of wear and tear or damage are not eligible.
3. Receipt Proof
Having proof of purchase is critical. Champs Sports requires the original receipt or order confirmation for a return or exchange. Without this, it might be challenging to successfully process the return.
4. Processing Time
The processing time for returns usually takes around 10 business days. Once Champs Sports has received the return and inspected the item, the refund is processed to the original payment method.
5. Online Purchases
Online purchases can be returned by mail or in-store. For online returns, customers are required to send the product back to Champs Sports using a trackable shipping method. It’s important to ensure the product is safely packaged.
6. In-Store Purchases
As for in-store purchases, items must be returned to a Champs Sports store. The same rules apply – items must be in new condition, and the customer must provide the original receipt for the transaction.
There are a few exceptions. Some items like face masks, undergarments, or customized jerseys may not be returned due to hygiene reasons.
For exchanges, the same rules apply. Exchanges will be treated as returns first – meaning the product will be returned and a new order will be placed for the replacement item.
|Return Policy Highlights|
|Return Window||45 Days|
|Condition of the Item||New, Unopened, Unused|
|Processing Time||About 10 Business Days|
|Online Purchases||Returns by Mail or In-Store|
|In-Store Purchases||Returns In-Store|
|Exceptions||Some Items Not Eligible|
|Exchanges||Treated as Returns|
How Do I Start A Return Or Exchange?
If you’re dissatisfied with the item you’ve bought from any Champs store, then you can start a return or exchange.
1. Champs will not accept any returns that are received more than 45 days after the shipment date. Such a return will be sent back to the customer.
2. Champs guarantee: It’ll fit or they’ll exchange it for free!
3. To be in good standing, the customer must make sure the item is in new condition and repackaged in the original box with tags.
4. Returns, exchanges, and refunds are subject to our return and exchange policy.
5. Once Champs warehouse receives your items, you’ll be credited to the original payment method.
6. Champs may apply to restock fees
7. Returns normally reach the warehouse in 3-7 business days on average.
Make sure your return tracking number and order number are intact for reference in case you need to contact Champs about your return or exchange.
What’s The Process To Return or Exchange A Champs Sports Online Purchase?
Please add the return form which you’ll find on the reverse side of the original invoice. Ensure that you fill out the required information and keep the form inside your package.
1. Put your address, name, and daytime phone number, along with the reason for the return on a full sheet of paper in case you’re unable to obtain the return form.
2. Include the size, color, and style number of the item you would like exchanged if the item is an exchange.
We’ve compiled a list of frequently asked questions and answers. These FAQs will help you understand everything you need to know about Champs Sports’ return policy. Let’s check it out!
Does Champs Ship To Canada?
Recently, Champs has changed its shipping policy. They now only ship to places in the United States including Hawaii, Alaska, and American territories like Guam, Puerto Rico, and military APO/FPO addresses.
Are Champs Returns Free?
Yes! If you’re not happy with what you ordered, you can return it to Champs. However, you only have 45 days from the shipment date to complete the return procedure.
How Many Champs Sports Stores Are There In Canada?
There are 33 Champs Sports stores in Canada, and about 532 stores across North America. The General Manager of Champs Sports and Senior Vice President, Guy Harkless, announced publicly that the company is ready to expand its successful e-commerce business in the United States to Canadian consumers, thanks to the launch of Champssports.ca.
Does Footlocker Own Champs?
Although Champs Sports operates as a subsidiary of Foot Locker, it is an American sports retail store. Customers can buy products like apparel, equipment, footwear, and accessories at Champs Sports.
Is Champs Sport A Reliable Website?
Not exclusively. With a consumer rating of 1.43 stars from 157 reviews, most Champs customers aren’t entirely satisfied with either their purchases or the services they get from the store. Most of the complaints that customers made about Champs are customer service, business days, and Christmas gift problems. Nevertheless, Champs still ranks 127th among sports retail sites
Can I Return Champs Sports to Footlocker?
If you’re dissatisfied with any product from Champs, then you can return it to any Foot Locker Inc. store nationwide (Kids Foot Locker, Champs Sports, Footaction, Foot Locker, and Lady Foot Locker). For proper processing of your return or exchange, make sure you take along your invoice, order confirmation, or shipping confirmation.
Can You Return Something To Champs Without A Receipt?
You may exchange or refund your original form of payment of you’re with your original receipt. Champs will, however, allow you to exchange or receive a store credit only at the current price if you’re not with your receipt for in-store purchases. By the way, the item you wish to return should be unwashed and unworn.
Does Champs Ship Fast?
The method of delivery selected at checkout and the number of items ordered determine handling and shipping fees. Champs will either compensate you for the additional shipping costs or guarantee delivery if you don’t get the order in the stated time frame (that’s within 5-6 business days).
Is Champs Associated With Foot Locker?
Foot Locker Inc. produces and sells a variety of sportswear around the world through a number of brands like Foot Locker, Kids Foot Locker, Champs Sports, Eastbay, atmos, WSS, Footaction, and Sidestep. So, it’s okay to say that Champs Sports is associated with Foot Locker.
We’ve reached the final session of this informative article. We hope you were able to find good and reliable resources in your quest to know Champs Sports’ return policy. If you have any questions or comments about the article topic, don’t hesitate to contact us. Thanks!